My Culture Debt Brief
Culture Debt LabNo challenge specified
SAY
REWARD
DO
- Says
- System rewards
- People tend to
- Test
- ○ Is the gap recurring? · ○ Is it reproduced by the system? · ○ Is it creating an accumulating cost?
- Status
- Working hypothesis. More evidence may be needed.
- Assumptions to verify
- Mechanism
- Intervention
- Ownership
- Trade-offs
- Success measures
We are seeing a recurring gap between [promise] and [experience]. Our working hypothesis is that [system mechanism] contributes to it. We would like to validate this with [stakeholders] and test [intervention].